Privacy Policy

OUR COMMITMENT TO PRIVACY

This privacy policy (this “Policy”) describes the personal information we may collect from you,  the purposes for which we collect it, how we use it and when we may share it with third parties. This Policy also describes the choices you can make about how we collect, use and disclose your information. MONDOR will not collect, use or disclose your personal information other than in compliance with this Policy.

By using the www.mondor.com website and/or making online purchases of products, you agree to the terms and conditions of MONDOR’s Policy. If our Policy changes in the future, we will notify our customers and website users of any such changes by posting an updated policy on our website.

Following the posting of such changes, your continued use of the www.mondor.com website will constitute your acceptance of these changes and you will be bound by such changes. If you do not continue to use the www.mondor.com website following a change to our Policy but take no other action with respect to your personal information, our use of that information will remain subject to our Policy as it was in effect prior to the change. You are responsible for regularly reviewing this Policy and any changes thereto.

WHAT KIND OF INFORMATION DOES MONDOR COLLECT?

We may collect personal information from you when you save or otherwise provide your personal information to us, such as by setting up a user account and password, logging in as a registered user of www.mondor.com, searching for a product, making an order for a product, providing information in your account (and you might have more than one, if you've used more than one e-mail address when shopping with us), communicating with us by phone, e-mail, or otherwise or if you complete an entry form to  participate in a contest, promotion or survey, whether online or at one of our retail stores. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been shipped, including address and telephone numbers,  product interest information and financial information and in certain circumstances, your opinions and individual preferences. We may also maintain a record of your product interests and acquire information about you from our present and future affiliates or divisions.

FOR WHAT PURPOSES DOES MONDOR COLLECT MY INFORMATION?

MONDOR may use your personal information to (A) process your order and to answer questions about the status of your order; (B) send you or your friends, relatives or associates, products that you have ordered; (C) maintain contact with you and provide you with ongoing personalized service; (iv) communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers; (D) help us learn more about your shopping preferences; and (E) conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve our shopping experiences and product offerings. As provided below, you may always choose not to receive promotional materials or marketing information.

DOES MONDOR SHARE MY INFORMATION WITH THIRD PARTIES?

If you visit or purchase products on the www.mondor.com website, participate in a contest, survey, promotion or special offer, or shop at MONDOR, we may share your personal information so that we can communicate with you (whether by e-mail, post or otherwise) and provide you with promotional materials and additional information about its products, services, contests, promotions and special offers that may be of interest to you, or collect and use that information subject to and for other purposes contemplated by this Policy.

We do not sell or rent your personal information to non-affiliated third parties except as permitted by law. However, in the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this Policy.

We reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of MONDOR.

MONDOR’s website may contain links to websites operated by third parties. These websites may collect your personal information.  This Policy does not apply to the practices of third parties and MONDOR does not assume any responsibility for, and by using this website and/or accessing a third party’s website from this website you release MONDOR of any responsibility for, the actions, practices and omissions of third parties. Please check the privacy policy at each site you visit.

HOW CAN I EXERCISE MY CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATIONS?

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by emailing us us at mondor@mondor.com  or writing us at MONDOR Customer Services, 785 honoré-mercier, St-Jean-sur-Richelieu, Quebec, Canada J2X3S2. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. It may take up to 2 weeks to process your postal mail request, during which period you may continue to receive communications from MONDOR. You may also unsubscribe from MONDOR Email services by using the unsubscribe link situated at the bottom of any promotional message you receive from MONDOR.

WHAT ARE COOKIES AND HOW DOES MONDOR USE COOKIES ON ITS SITE?

We may use “cookies” to track your preferences and activities on the www.mondor.com website. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browser's help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You should note, however, that without cookies, some of the website's functions will not be available, and the user will lose some of the benefits of the site.

HOW LONG IS PERSONAL INFORMATION RETAINED?

We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.

HOW IS PERSONAL INFORMATION SECURED?

We have adopted appropriate measures to ensure the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Furthermore, each and every MONDOR employee, mandatory or agent must abide by this Policy.

Last update: August 25th , 2017